Seasonal operation: April 1st to October 31st
Direct Booking – Credit card security is required at the time of booking. The full amount of the tour will be charged one day prior to the date of the tour.
Agent/Hotel Bookings – Please present your voucher to our driver for collection at boarding. Please read your terms and conditions set by your agent.
Cancellation & No – Show Policy:
No cancellation fee will be charged for cancellation before the release period.
- 5 days prior to the confirmed booked date, 50% of the amount is charged
- 1 day prior to the confirmed booked date, 100% of the amount is charged
- For no-show, canellation after 12 am prior to the tour date, 100% of the amount is charged
Tours will leave according to times stated on itineraries and will not wait for “latecomers”. We accept no responsibility for passengers failing to be at designated pick up points at designated times, no refund is provided for passengers failing to meet our tour at designated times. No responsibility is taken for passengers leaving pick up locations if our vehicles are not present at the scheduled departure time.
We recommend all traveller’s have adequate travel insurance in the event of delay, illness and loss of property which may result in failure to join or complete our tour.
Pick up locations must be confirmed 24 hours prior to tour departure.
We accept no responsibility for passengers missing our tour if pick up location is changed and we are not advised.
Cancellation penalties will not be applied for cancellations resulting directly or indirectly from nature, delays, cancellations and incidents related to the sea or weather conditions, acts of government or other authorities, de jure or de facto, hostilities, civil disturbances, terrorist attacks, strikes, riots, delays or cancellations or changes in itinerary or schedules, or from any causes beyond the control of the distributor.
Due to the nature of the product included in the Kefalonia Wine Experience excursion, children less than 17 years old are not aloud to participate at the particular excursion.
Rates quoted in Euros are net and include:
- Wine Tasting fees in each winery
- Bottled water
- All applicable taxes
- Transfer from/to accommodation
- Experienced Guide
Touring Code Of Conduct:
Persons causing a nuisance to other passengers may be removed from the vehicle. Santorini Wine Tour Co will not be liable for any expense incurred by the passengers should this occur. Uncontrollable and disruptive drunken behavior will not be tolerated. Wineries reserve the right to refuse service & entry. Disruptive persons will not be allowed on the bus. No alcohol or food is allowed on our vehicles. Individuals are responsible for any damage inflicted on our vehicles or at wineries.
We accept no responsibility for lost or stolen property.
Passengers must be able to prove age over 18 years for consumption of alcohol at wineries.
We reserve the right to alter any part of the itinerary without notice.
We reserve the right to use alternate vehicles and operators.
We are not obliged to refund the price of cancelled bookings.
Group Rates are to be separately negotiated depending on period, duration of tour, group size and the contents of the tour.